About Us
Started in 2011, Rapid Shipping handles packages like they're our own. We've got 47 delivery routes covering the region, a fleet that runs 24/7, and one simple obsession: getting your stuff there on time. No excuses. No delays we didn't warn you about. Our operation's built on speed without sacrificing care — which means your packages arrive in one piece, when promised. We're not the biggest courier out there. But we're the ones who actually pick up the phone when something goes wrong.
Over time, we’ve built a reputation for reliability, quality, and clear communication. We treat each project as a partnership and aim for outcomes that last.
Our Approach
Our approach combines proven methods with modern tools. We start with discovery, align on goals, plan clearly, and execute with quality checks at every step.
Meet Our Team
The people behind Rapid Shipping
Tomáš Pavlíček
Founder & Operations Director
Started as a one-man delivery operation in 2011. Still personally reviews every missed delivery. Coffee addict. Says 'let's fix it' instead of 'that's the policy.'
Petra Novotná
Logistics Manager
13 years in transport. She optimizes routes like a chess player. Knows every backstreet in Prague. Her attention to detail is obsessive (in the best way possible).
Miroslav Kučera
Customer Experience Lead
Handles complaints before they become complaints. Remembers regulars' names. Genuinely cares if your shipment arrives damaged. The voice people hear at 3 AM.
We’re a team that values ownership, clarity, and growth. We celebrate wins, learn fast, and keep client outcomes at the center.
Our Core Values
The principles that guide everything we do
Speed That Means Something
We don't brag about being fast just to sound good. Our average delivery time is 18 hours. We track it. We improve it. We stake our reputation on it.
Radical Honesty
If a delay happens, you hear it from us first. No spin. No corporate language. Just what happened and what we're doing about it.
Treat Packages Like Cargo
Not like boxes. Your package is someone's livelihood, someone's gift, someone's urgent need. We handle it with that weight in mind.
Show Up. Actually Show Up.
We don't cancel runs. We don't reschedule because we're understaffed. If we committed to 2 PM, you're getting it by 2:15 PM. Full stop.
Our Story
We started when the founder got tired of waiting 3 days for urgent packages. Literally. He rented a van, hired two drivers, and began moving packages himself. Fast forward 13 years — we've grown to 34 staff members, three distribution hubs, and partnerships with major retailers. But the core hasn't changed. We still obsess over delivery times. We still take calls at midnight. We still believe showing up matters more than excuses.
Our Mission
Deliver packages faster than expected. Treat each shipment like it matters (because it does). Answer calls within 90 seconds. Keep pricing transparent — no hidden fees, no surprises. That's what we do, every single day.
Our Vision
Become the most reliable courier in Central Europe by doing the unglamorous work really, really well. Build a reputation where businesses choose us first because we've never let them down. Expand to 5 countries without losing what makes us different.